Frequently Asked Questions – Bloome Beauty

1. How long does delivery take?

Orders are delivered within 2 to 4 business days across Lebanon. You will receive a confirmation once your order has been dispatched.

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2. Can I pay cash on delivery?

Yes, Cash on Delivery (COD) is available for all orders within Lebanon.

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3. What is your return or exchange policy?

Exchanges are accepted in-store only, and exclusively for items that are:

• Unopened

• Unused

• In their original packaging

To request an exchange, please contact us within 2 days of receiving your order.

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4. Are your products authentic?

Yes. All products offered on Bloome Beauty are 100% original and authentic, sourced directly from trusted suppliers and official distributors.

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5. What are the delivery charges?

Delivery fees vary based on your location. The exact charge will be confirmed at checkout or when placing your order via WhatsApp.

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6. Do you offer gift wrapping?

Yes, complimentary gift wrapping is available upon request. Please specify this when placing your order.

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7. Can I place an order through WhatsApp or Instagram?

Absolutely. You may order directly by messaging us on WhatsApp or Instagram. A member of our team will assist you promptly.

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8. Do you ship outside Lebanon?

At this time, we only deliver within Lebanon. For future international inquiries, please contact our customer service team.

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9. What should I do if I receive a damaged or incorrect item?

Please contact us immediately. We will assess the issue and offer a resolution in line with our exchange policy.

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10. How can I contact you for further assistance?

Our customer support team is available to assist you.

Please contact us at +961 3 576 898 or message us on Instagram: